About

Through collaboration and professionalism, Tec Help provides the highest possible quality technical support and assistance to the community. Tec Help Central offers a wide variety of services, including:
  • Phone and email support for most technical issues, including eRaider accounts, TechMail, Banner, and general computer maintenance.
  • Walk-up support for virus/spyware removal, network troubleshooting (including wireless setup), TechMail troubleshooting/setup, and many other issues.
  • On-site support for residence hall occupants; On-site support for departmental employees, faculty, and executives; Self-support instructions, purchase recommendations, and bulletins on our website and through contact forms.
Tec Help was founded in 2016, as the single point of contact for assistance with computing support for faculty, staff, and students of Colombo University.

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